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Customer Satisfaction Survey

Your business is valuable to us. At Braid Flooring ...and Window Fashions, we have set high standards for customer service from the first point of contact through to the installation. You can help us ensure that are standards are being met by completing the following Customer Satisfaction Survey. The Full Name and Email Address fields are required. All other fields are optional but the more you fill out, the more we can learn to serve our customers better.

Full Name (required)

Email Address (required)

Street Address

City/Town

Postal Code

Phone

_____________
Please rate the following areas of our service

Appearance of the Braid showroom

Range of products available

Convenience of scheduling the installation

Design Consultant and/or Window Fashions Specialist was friendly and helpful

Design Consultant's and/or Window Fashions Specialist's product knowledge

Design Consultant's and/or Window Fashions Specialist's interior design knowledge

Overall consultation experience at Braid

Installation team was courteous and friendly

Workmanship of installation team

Cleanliness of installation team

Condition of flooring and/or window coverings after installation

Overall installation experience

_____________
Overall experience with Braid Flooring ...and Window Fashions

Why did you rate the overall experience the way you did?

_____________
Please answer a few more questions

Did you receive a call from your Design Consultant and/or Window Fashions Specialist following the installation to ensure that you were satisfied?

How did you hear of Braid Flooring?

If Other, please tell us how you heard about Braid

What made you choose to purchase from Braid Flooring ...and Window Fashions?

Would you recommend Braid Flooring ...and Window Fashions?

Why would you recommend or not recommend Braid Flooring ...and Window Fashions?

Other suggestions or comments




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