Privacy & Legal

BRAID FLOORING LTD.
Privacy Policy

Your privacy is important to us at Braid Flooring Ltd. We are committed to maintaining the confidentiality, security and accuracy of your personal information. This Privacy Policy describes the personal information that Braid Flooring Ltd. collects in the normal course, how we use it and to whom that information may be disclosed. Like other organizations, we are subject to the Personal Information Protection and Electronic Documents Act (''PIPEDA'').

Our privacy policy is set out below.

1. Personal information is any factual or subjective information, recorded or not, by which you can be identified.

2. We collect personal information only for the purposes of supplying goods and services to you, collecting payment of accounts, informing you of product care, new products, sales and special events and, where applicable, registering you for a supplier's warranty and inspecting goods and services supplied. The personal information which we collect includes your name, address, telephone number, cellular number, facsimile number and email address, goods and services related information, your intention to acquire goods or services from us, your views and opinions about those goods and services, your credit and financial information such as billing and credit history or payment history and customer relationship information.

3. We collect personal information only by fair and lawful means. We collect personal information directly from you, starting from our very first contact. However, we also gather information with your permission from your employer and your financial institution.

4. We will seek your consent at the time we collect your personal information or after collection but prior to our use or disclosure of your personal information. We will assume, unless you advise us otherwise, that having received a copy of this Privacy Policy and by continuing to deal with us, you have consented to the collection, use and disclosure of your personal information as explained in this Privacy Policy. You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer set out below.

5. We use or disclose your personal information where you have consented, where we are required by law to do so, where we reasonably believe there is an imminent risk to an identifiable individual of serious harm or death, where the information is already publicly known, where we are collecting payment of accounts, where we engage a third party to assist us in providing you with goods and services or to provide us with administrative services (for example computer backup services or archival file storage) or to assist us in collecting accounts and such third party is bound by our privacy policy and, if applicable, where we make a warranty registration with a supplier and that supplier is bound by our privacy policy.

6. We do not disclose personal information to any third party to enable that third party to market its products and services.

7. We will only collect information required to achieve the above purposes, and will maintain the information only for the time needed to fulfill those purposes or as required by law. Our normal practice is to destroy files a minimum of 7 years after goods and services have been supplied, although certain information may be retained longer.

8. It is important that the personal information we hold about you is accurate, complete and up-to-date. We ask that you keep us informed of any changes to your personal information during the course of our relationship.

9. We will endeavour to safeguard personal information using methods that are appropriate to the sensitivity of the information.

10. You are entitled to access your personal information and to review, verify or correct your personal information. If you wish to do so, please contact our Privacy Officer in writing using the contact information set out below.

11. When you make a request to access your personal information, we may require specific information from you to confirm your identity and right to access, as well as to search for and provide you with, the personal information we hold about you. If you need help in preparing your request, please contact our Privacy Officer.

12. It may not be possible to provide you with access to your personal information where it has been destroyed, where access would impact on other people's privacy, where it is prohibitively costly to provide or where denial of access is required or authorized by law. If we deny access to your personal information, we will provide reasons.

13. We will assume, unless you advise us otherwise, that this Privacy Policy is acceptable to you and that by continuing your relationship with us you have consented to our collection, use and disclosure of your personal information as explained in this Privacy Policy.

14. We may, from time to time, make changes to this Privacy Policy. Any changes will be posted on our website at: www.braidflooring.com.

15. Our Privacy Officer is Jeff Braid. If you ever have any questions, concerns, comments or complaints about our handling of personal information or if you would like to learn more about our practices and procedures, or to change or withdraw your consent under this Privacy Policy, please contact Jeff Braid at our office.

Braid Flooring Ltd.
1 - 2301 Millar Avenue
Saskatoon, Saskatchewan S7K 2Y1
Phone: 306-244-1973
Fax: 306-244-2727
Email: Click to email us

Legal
The information and links contained on this website are being provided by Braid Flooring Ltd. for general information purposes only. This website may include links to third party websites over which Braid Flooring Ltd. has no control. Braid Flooring Ltd. makes no representations as to the accuracy or any other aspect of the information contained in such third party websites.

Furthermore, Braid Flooring Ltd. makes no representations about the suitability, reliability, availability, timeliness, and accuracy of the information contained on this website for any purpose. The information contained on this website is provided 'as is' without warranty of any kind.

Braid Flooring Ltd. hereby disclaims all warranties and conditions with regard to this website, including all implied warranties and conditions or merchantability, fitness for a particular purpose, title and non-infringement.

In no event shall Braid Flooring Ltd. be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever arising out of or in any way connected with the use or performance of this website.